Job title: Lead Administrative Representative – Reagan Airport
Company: Alamo
Job description: OverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world’s best and most trusted mobility company.The Enterprise brand of Enterprise Mobility has an exciting opportunity for an Administrative Representative. The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.This position pays $19 / hour and is located at the Reagan Airport (DCA) – 2500 National Ave Parking 1, Arlington, VA 22202.We offer:Paid time offConsistent full time 40 hour per week scheduleEmployee discountRetirement savings plan including 401k with matching profit sharingHealth InsuranceLife InsuranceDental InsuranceVision InsuranceTraining and developmentSchedule Available:
- Friday- Tuesday: 5:00am 1:30pm
ResponsibilitiesWe are hiring now for immediate openings. Responsibilities include:Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendorsMake outgoing calls- callback management, A/Rs and miscellaneous calls as assignedProvide a high level of customer service by assisting customers and assessing their rental needs primarily over the phoneMeet and greet customers in a friendly and timely mannerProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns, check-ins and exit kiosk transactionsMay assist with or perform customer pick-ups in a safe and courteous mannerNotify Management of any known customer problemsNotify Management of any known vehicle problems and any required vehicle maintenanceClean vehicle interior and exterior by hand or by operating washing equipment when neededPerform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billingPerform miscellaneous and backup job-related duties as assignedEqual Opportunity Employer/Disability/VeteransQualifications
- Must be at least 18 years of age
High School Diploma or G.E.D. required * Must have a minimum of 1 year prior customer service retail or administrative support experience
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years
Expected salary: $19 per hour
Location: Arlington, VA
Job date: Sat, 25 Oct 2025 07:52:41 GMT
Apply for the job now!
