Job title: Support Technician II
Company: Wiverse
Job description: Job Requirements:
Location: Memphis, TN
Duration: Contract with possible extensionDo candidates need to be local to interview? Yes
If not, will they be required onsite? YesThis is not a call center helpdesk position. This person will be traveling to auction sites, assisting with desktop/deskside support. We are not looking for people who are doing call center helpdesk duties.
- High school degree Required
- 2 – 4 years of working experience
- Working experience supporting end-user computing devices
- Working experience troubleshooting Windows and Mac operating systems
- Working experience troubleshooting mobile operating systems (iOS and Android)
- Working experience working with a ticket management/service desk system
- Working experience in an ITIL-based environment
- Working experience as a participant in a change management process
- Working experience of Microsoft Office products
- Technical certifications such as A+, Network+, MCP, MCDST
Desirable:
- Tech. certification
- Apple Certified Support Professional (ACSP)
Expected salary:
Location: Memphis, TN
Job date: Fri, 04 Oct 2024 02:41:37 GMT
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