Administrative Support Assistant | Denver Parks and Recreation

Job title: Administrative Support Assistant | Denver Parks and Recreation

Company: City and County of Denver

Job description: About Our JobWith competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive, and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.Application DeadlineThis position is expected to stay open until 11:59PM on Wednesday, August 28th, 2024. Please submit your application as soon as possible and no later than 11:59PM on August 28th.Note: This position includes an assessment. After submitting your application, if you meet the minimum qualifications for the position, you will receive an email from with a link to the test or assessment. You have five calendar days from the time the email is sent to complete the assessment or test. If you do not receive the email within 30 minutes of submitting your application,please email .What We OfferThis is an on-call position, which means it is a part-time, hourly role. This position will work no more than 39 hours per week. The hiring pay range for this position $21.47/hour – $26.84/hour, based on experience, and is eligible to enroll in the City and County of Denver’s 457b retirement plan. This position is not eligible for other additional benefits. On‐call positions may have routine or variable work schedules.Location and ScheduleIn this position you can expect to work primarily on-site at the Denver Post Building (101 W. Colfax Ave., Denver). This position is expected to work between 30 – 39 hours per week on a schedule that may include evenings, weekends, and holidays, based on business needs. This position may travel between DPR facilities, depending on business needs.What You’ll DoThe City and County of Denver’s Department of Denver Parks and Recreation’s (DPR) employees are devoted to positively impacting our diverse population, including children, youth, adults, seniors, and adaptive populations. With an extensive schedule and an active mixed-generational, multi-cultural population of facility patrons, our centers provide opportunities to connect, develop, and recreate to all city residents. Our core program offerings include MY Denver, Community Recreation, Fitness, Aquatics, Youth Sports, Citywide Adult Sports, Active Older Adult, Adaptive Recreation, and much more. For more information about Denver’s Department of Parks and Recreation,The Recreation Administration Office has an opening for a part-time Administrative Assistant IV position. This position will report to the Business Operations Administrator supporting the daily office operation that includes one Deputy Manager of Recreation, four Directors of Recreation, one Safety Manager, and one System Administrator. The Administrative Assistant will carry out tasks and complete projects, as assigned. This position is the first point of contact for the administrative offices of DPR and must be able to multi-task and prioritize based on business needs.As an Administrative Assistant supporting DPR Business Operations, you will:Act as a primary point of contact for DPR customers via phone and 311 reports to address registration inquiries and other concerns in a timely manner using world-class serviceManage multiple email inboxes for Recreation to answer and dispatch communications to the appropriate individual or teamManage, order, track, and deliver office and recreation suppliesTravel between and provide operational and administrative support at a recreation center or program area, as neededProcess, manage, & track all specialized membership sales i.e., Denver Health, For Profit/Non-Profit Group passes, Corporate passes, etc.Receiving and process promotional passes and giveawaysProcess and track PLAY Financial Assistance ApplicationsProcess and submit orders for business cardsReceive, process, and respond to donation requestsActiveNet data entry, system maintenance, and customer account mergingPerform other duties, as assignedWhat You’ll BringOur ideal candidate will demonstrate a strong attention to detail and have excellent customer service skills. Additionally, our ideal candidate will have:Two years’ customer service experience in an office and/or municipal government settingStrong written and verbal communication skillsExperience resolving customer service concerns using de-escalation methods and skillsExperience with direct customer service in-person, by phone, and through emailExperience in Administration, Finance, Recreation, and/or Program operationsExperience with Microsoft Office (Word, Excel, and Outlook), ActiveNet, and/or Qualtrics (preferred but not required)We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You’ll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.Required Minimum QualificationsEducation requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.Experience Requirement: Three (3) years of full performance office support/clerical work (type and level of an Administrative Support Assistant III).Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement.Licensure/Certifications: Requires a valid Driver’s License at the time of application.About Everything ElseJob Profile CC1503 Administrative Support Assistant IVTo view the full job profile including position specifications, physical demands, and probationary period, click .Position Type OncallPosition Salary Range $21.47 – $32.21Starting Pay $21.47/hour-$26.84/ hourAgency Parks and RecreationAssessment Requirement Administrative ProfessionalThe City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact with three business days’ notice.Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.For information about right to work, click for English or for Spanish.

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Location: Denver, CO

Job date: Fri, 16 Aug 2024 00:21:10 GMT

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