Job title: Sr. Business Analyst, Workforce Management (Remote)
Company: Nordstrom
Job description: Job DescriptionThe Sr. Business Analyst is part of a key team of professionals managing Workforce Management programs and initiatives that deliver significant business value to Nordstrom and its customers. The ideal candidate is enthusiastic about customer service and will serve as a customer advocate throughout projects, in addition to supporting company goals at a strategic level. This individual is well versed in defining business problems and translating client need into business requirements. They are able to ask the right questions, dig into the information provided, and extrapolate key learnings that will feed into strategic workstreams driven by our team.A day in the life…Development of business case and requirements documentation for key projects and reporting, driving projects forward through configuration, testing, and implementation in partnership with WFM Data Analytics and our HR Technology Delivery TeamPartner with business teams to understand their analytics needs and identify opportunities to enhance our product offeringAddress store concerns via service requests, combining data analysis and knowledge of business trend to offer strategic guidance across all levels of leadership and share best practice on how to effectively leverage our toolsProduction support for bug fixes and reporting issues, driving daily business needsMaintain efficient Quality Assurance processes to ensure the accuracy and quality of dataProvide exceptional customer service through professionalism, ownership, and initiativeWork closely with the WFM Program Managers to support efforts throughout the project lifecycleYou own this if you have…3+ years of experience in business, project and/or process engineering (combined business, system development, and implementation)2+ years of experience as a business analyst or project leadKnowledge of business tools, processes, and systems used in online retail (preferred)Experience with Workday (preferred)Experience with workforce management, scheduling tools (preferred)Understanding of the software development lifecycle and its variationsFamiliarity with project management principles and methodologiesProficiency with MS Office Suite and MS VisioProficiency with database queries and data analysisExperience developing business process flows and wireframesExcellent verbal and written communication skillsAbility to collaborate effectivelyLocation:Nordstrom offers remote employment of this position in all US states except AR, MS, MT, NH, ND, SD, VT, WV, and WY.We’ve got you covered…Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
A few more important points…The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .© 2022 Nordstrom, IncCurrent Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.Pay Range DetailsThe pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.California: $69,500-$132,000 Annually, Colorado: $69,500-$115,000 Annually, Connecticut: $69,500-$115,000 Annually, Hawaii: $69,500-$115,000 Annually, Illinois: $69,500-$115,000 Annually, Maryland: $69,500-$115,000 Annually, Massachusetts: $69,500-$115,000 Annually, Minnesota: $69,500-$115,000 Annually, Nevada: $69,500-$115,000 Annually, New York: $69,500-$132,000 Annually, Rhode Island: $69,500-$115,000 Annually, Washington: $69,500-$132,000 Annually, Washington D.C.: $80,000-$132,000 AnnuallyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf
Expected salary:
Location: USA
Job date: Thu, 16 Jan 2025 00:17:47 GMT
Apply for the job now!
