Job title: Business Development Program Manager – Softlines
Company: Eurofins
Job description: Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.Job DescriptionLike Eurofins as a whole, the Consumer Product Testing group is growing fast. The organization managing Softlines, Toys and Hardlines retailers is now even stronger after multiple recent acquisitions, is expanding, and looking for business development professionals to continue the journey to make Eurofins a global leader in these customer segments. We are seeking a highly motivated and gifted Business Development Program Manager (BD PM) to join our commercial team, focusing primarily on the Softlines sector within the global Consumer Product Testing supply chain industry. This role is crucial for our growth, requiring a unique blend of relationship management, strategic insight, and operational coordination. The BD PM will be an integral part of a high-performing commercial team, leveraging diverse talents to drive success.Business Development Program Manager – Softlines include, but are not limited to, the following:
- Relationship Initiation and Nurturing:
- Initiate and nurture relationships with key stakeholders in prospective and new client organizations, primarily based in the USA.
- Act as the primary representative for our global lab network, ensuring clients receive seamless support and a unified experience.
- Work closely with the VP of Business Development to ensure exceptional client support and alignment on strategic accounts.
- Business Growth and Opportunity Identification:
- Identify business needs and opportunities within the Softlines supply chain that align with our service offerings.
- Develop and execute strategies to generate new revenue and accelerate growth within new accounts.
- Maintain a deep understanding of client business challenges and translate them into actionable solutions.
- Internal Coordination and Program Management:
- Coordinate internal resources (e.g., technical teams, quality assurance, operations) to support business development efforts and service delivery.
- Ensure all programs and client solutions adhere to necessary compliance and quality assurance standards within a global supply chain context.
- Drive the execution of commercial programs from initial concept to successful implementation and sustained performance.
- Become very familiar with Eurofins offering, laboratory network, organization and tools.
- Assist VP of Business Development with leads provided to create opportunities.
- Identify potential customers based on research and previous experience and initiate contact.
- Ability to cold call customers to generate softlines leads.
- Work with marketing, technical domestic and overseas leadership for program implementation and ongoing client program SOP’s.
- Regularly use company CRM to record activities.
- Participate virtually and in person with client meetings and Financial Business reviews
QualificationsBasic Minimum Education Qualifications:
- Bachelor’s or Associate’s degree in Sales & Marketing/Textile Engineering or equivalent degrees preferred
Basic Minimum Qualifications:
- Minimum 3 years of experience in business development, account management, or TIC (Testing, Inspection, and Certification) program management.
- Understanding of the TIC industry and/or of target segment industries (Softlines, Toys & Hardlines) preferred.
- Proven experience in business development or account management, ideally within the Softlines industry (apparel, footwear, textiles, accessories).
- Demonstrated understanding of the complexities, challenges, compliance, and quality assurance requirements inherent in a global supply chain environment.
- Understanding of Quality and Compliance in target industries.
- Travel: Ability to travel as needed to meet with clients and represent the global lab network.
- Working Hours: Flexible hours for international business continuity. Flexibility in working hours, as needed.
- Authorization to work in the United States indefinitely without restriction or sponsorship.
The Ideal Candidate Possesses the Following:
- Logical/scientific mindset to understand and learn the basics of the various services provided (e.g., Eurofins services).
- Strong problem-solving ability
- Exceptionally gifted in creating new business relationships and maintaining long-term, high-value partnerships.
- Excellent verbal and written communication skills.
- Proven ability to thrive in a commercial team structure, contributing diverse talents to achieve high performance and team success.
- Ability to work both in a team and as an individual.
- Exceptional communication skills in-person and online.
- Ability to multitask in a fast-paced environment.
- Ability to work unsupervised in a complex environment without losing sight of the big picture.
- Capable of representing a global organization to US-based clientele.
- Computer skills required – Word, Excel, and Powerpoint.
- Self-starter, independent, energetic, and self-sufficient.
- Conscientious, detail oriented, highly proactive.
Additional InformationThe position is full-time, Monday-Friday, 8:00am – 5:00pm. Depending on customer needs, up to 15% travel might be necessary.
- Compensation: $55,000 – $75,000
- Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.
Expected salary: $55000 – 75000 per year
Location: Los Angeles, CA
Job date: Sat, 08 Nov 2025 23:48:06 GMT
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