Sr. Administrative Manager (DOM Gastroenterology)

Job title: Sr. Administrative Manager (DOM Gastroenterology)

Company: Johns Hopkins University

Job description: In collaboration with the Clinical Directors will ensure the delivery and development of clinical initiatives at all ambulatory locations. Serve as project manager for the launch of new clinical programs ensuring timely completion, quality and safety, and fiscal management. Work with the Clinical Directors, Nurse Supervisors and clinical support staff managers to create and implement policies and procedures for clinical practices including workflows for ambulatory clinics, nursing support and clinical support staff. Work with the Division Administrator, Division Chief, and Clinical Directors to ensure smooth operation of the division and ambulatory sites. Provide direct supervision of program coordinators and clinical managers/supervisors across the division at multiple ambulatory sites. Provide oversight for clinic managers/supervisors and program coordinators including the following, Perform routine assessments of the Medical Assistants and provide education and training as needed. Ensure that staff complete annual updates and competency assessments. Assist in the coordination of division communication including oversight of communication tools, division resources and dissemination of information. Develop and maintain a quality and performance improvement plan for clinical care by doing the following, Implement methods to improve the delivery and quality of care provided. Participate in the review of data in all systems (e.g. PQRS, HEDIS, HCAPHS, LOS) and other population health metrics that impact care delivery models. Ensure that ambulatory clinic leads remain in compliance with regulatory standards. Ensure optimization of clinic and endoscopy templates, scheduling and utilization metrics and make recommendations to increase patient access and overall volume in conjunction with the Clinical Directors. Work with the Clinical Directors to ensure usage of Epic functionality to maximize efficiency and enhance patient care. Ensure infusion centers are compliant with institutional protocols and deliver safe infusion services while maintaining profitability in conjunction with the Nurse Manager and GI Finance Manager. Provide oversight of ancillary GI Services in the motility laboratories in conjunction with the Nurse Supervisor to deliver safe motility testing while maintaining profitability of those centers. Work with partners across the health system to identify patient needs for GI care and implement initiatives to improve access and communication. Collaborate with the Nurse Manager to review and streamline services for international and VIP patient care requests within the division. Bachelor’s Degree in Finance, Accounting, Business or related field. Five years of progressively responsible professional-level administrative or financial experience related to monetary or non-monetary resources of a center or unit within an academic, research, academic medicine, or comparable environment, e.g., planning, directing, monitoring, organizing, and controlling monetary and non-monetary resources. Supervisory experience. Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Master’s Degree in a related field.

Expected salary:

Location: USA

Job date: Fri, 07 Nov 2025 08:03:25 GMT

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