Job title: Solution Architect (w/ServiceNow)
Company: UrBench
Job description: Role: Solution Architect (w/ServiceNow)Location: Hartford, CT 06105 (Buffalo Grove, IL or Blue Bell, PA is also an option.)
Duration: Long Term ContractOn-site 3 days a week MustUSC/GC (Only)Client: CVS HealthPay: $65/Hr on C2CMust be a true Solutions Architect….they will reject Tech Leads, Tech Architects, Java Architects, Enterprise Arch, Integration ArchMust have ServiceNowMust have Cloud. Must have GCP exp.really wants Salesforce exp.2-3 rounds of interviews.Long term contract – into next year. Approx 12-18 monthsMust be able to convert to FTE. Not a guarantee but they want they option.hey had been building in their Salesforce Contact Center to build parity, but moving to Train D working on more innovative solutions to optimizing experience in GPS program within CVS and across different systems they have to provide augmentation to call center reps and agent services to determine course of call.The Need:
- Cloud GCP
- Must have exp with Integration with Kafka for integration / streaming
- Salesforce would be nice to see, but Agent Force has not been out very long.
- The technology in AI space refreshes itself every 6-9 months, hard to find folks that have long tenure with any given tech.
- Must be good with Cloud (GCP)
- Healthcare preferred or adjacent verticals such as Finance or Insurance.
Required Skills: * Architectural/technical experience with ServiceNow
- Architectural/technical expertise with cloud especially GCP, Azure, AWS (native, cloud agnostic, container, etc offerings) and cloud/SAAS systems integration.
- Experience designing REST APIs that facilitate a strong developer experience or simplify systems integration.
- Experience designing systems that leverage Kafka for messaging/streaming.
- Experience with RDBMS and/or NoSQL databases (i.e. MongoDB). Understands the benefits and trade-offs of both. Familiar with normalization and denormalization, sharding, and other data-centric patterns
- Experience with the design and development of complex systems; employs a disciplined and rigorous approach
- Adept at requirements analysis, estimation, systems and application design, and testing
- Familiarity with popular Design Patterns.
- Excellent collaboration, influencing, and consensus-building skills. Ability to work with persons in all job functions (e.g. product, program, developers, etc).
- Excellent verbal and written communications
- Ability to manage multiple competing priorities with minimal supervision. Self-directed
- A great team player, with demonstrable experience delivering superior software products via Agile methodologies
- Experience on an Agile team
- Experience with modern languages, frameworks, and technologies such as Java, JavaScript, Node.js, messaging queuing infrastructures, as well as cloud and on-premise infrastructure and services
- Experience with distributed computing architectures, including race conditions, parallelism, and concurrency control
- Meeting facilitation with stakeholders, partners and team
Desired Skills * Contact Center technology expertise (Salesforce, Five9, etc.)
- A proven track record working as part of a team on large/complex systems
- Experience with SAFe Software Development Principles
- Experience with distributed caching solutions; understands the factors that enable effective caching
- Exposure to CI/CD and DevOps
Basic Solution Architect responsibilitiesReceive epic/feature assignments and general direction from train architect.Partner with Product Owner, BA and Development technical leads to refine/understand requirements.Partner with Solution Domain Lead architects (if necessary) to seek guidance or vet solutions impacting other domains.Collaborate with integration architect to deliver solution artifacts (sketch, ppt, etc.)Continuously attain and refine business and systems subject matter expertise.Leverage architecture patterns for the solution. Create them if covering new ground.Present solution sketches to various stakeholders (SS architect team, Infrastructure SMEs, business, etc.) for review and feedback.Primary technologiesAzure cloud (compute), GCP (big data), some AWS (digital experience)Salesforce Service Cloud for user experience (GPS and some MX)UrBench is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws.
Expected salary: $65 per hour
Location: Hartford, CT
Job date: Wed, 08 Oct 2025 22:19:41 GMT
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