Job title: Network Specialist 2, Computer Systems, Full Time, Days, Monday- Friday 8:30 am-5pm
Company: Jackson Health System
Job description: Network Specialist 2, Computer Systems, Full Time, Days, Monday- Friday 8:30 am-5pmJackson Health SystemDepartment: Computer OperationsAddress: 1611 NW 12th Ave, Miami, Florida, 33136Shift details: Full-Time, DaysWhy Jackson:Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors. For more than 100 years, Jackson has evolved into one of the world’s top medical providers for all levels of care, no matter if it’s for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine. Here, the best people come together to deliver Jackson’s mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.Job Summary:The Network Specialist 2 is responsible for the day-to-day documentation, analysis, testing, installation, configuration, maintenance, and monitoring of the Jackson Health System enterprise computing environment. Provides technical expertise related to Windows computing environment, application software deployment, and policy-based security management.Duties and Responsibilities:
- Provides analysis, diagnosis, installation, setup, configuration, testing, maintenance, monitoring, and resolution of complex computing environment including hands on operations of hardware, software and applications for Jackson Health System including all remote sites.
- Provides documentation, inventory and asset management, audits, issue tracking within the work order management system, change management, security and back-ups as outlined by management.
- Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made and actions taken until final resolution.
- Creates root cause analysis and assists in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations.
- Collaborates with LAN and Network Engineers to ensure efficient operation, stability, and security of the JHS computing environment.
- Communicates application problems and issues to key stakeholders, including management, development and engineering teams, and end users.
- Collaborates and supports project managers, system administrators, and customers to identify, develop, support and implement highly resilient available systems and operational environments.
- Serve as the client environment representative for Active Directory, managed anti-malware, patch management, client device encryption, Network Access Control and other utilities that affect the client environment.
- Provide guidance and/or instruction to junior staff members.
- Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
- Performs all other related job duties as assigned.
Required Qualifications:Experience
- Generally requires 3 to 5 years of related experience.
Education
- Bachelor’s degree in related field is preferred.
Credentials
- Valid license or certification is required as needed, based on the job or specialty.
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Expected salary:
Location: Miami, FL
Job date: Tue, 12 Aug 2025 23:48:08 GMT
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