Job title: Business Analyst – Consultant
Company: Novalink Solutions
Job description: Job Description:The South Carolina Department of Health & Human Services (SCDHHS) is the State MedicaidAgency for South Carolina. This program is focused on the replacement of the State’s MedicaidManagement Information System (MMIS). The program is a major undertaking for SCDHHS andrequires major transformation of culture, processes and technology. This program also supportsthe Department’s transition from primarily a fee-for-service payor of claims towards a programand policy driver for health outcomes primarily through managed care programs. The project’sstrategy supports significant innovation in MMIS thinking and mindset and is aligned with MMISinnovation at the national level as well.WHY IS THIS POSITION OPEN (new role, increased workload, new dept, resignation, promotion)?This is a new position needed to provide business and technical writing expertise and supportfor the MMIS Modernization efforts.SCDHHS is undertaking a multi-year Medicaid Enterprise System (MES) Modernization effort toreplace the State’s aging MMIS and related applications with more modern capabilities alongwith corresponding business operations services.The MES Modernization effort will be incremental and modular in nature with a focus onconfigurable and scalable integrations, which allow for more flexibility and reduces time andcost necessary to respond to federal and state enhancements.The Delivery of Automated Systems for Healthcare (DASH) Program is the project managementprogram that will be managing the MES Modernization.POSITION TITLE: BUSINESS ANALYST – CONSULTANT (TECHNICAL WRITER)DAILY DUTIES / RESPONSIBILITIES:SCDHHS is seeking a Technical Writer, Business Analyst, or Contract Writer with experience indeveloping and updating Advanced Planning Documents (APD) and maintaining documentationrelating to State and/or Federal reporting, policies/procedures, and/or IT system requirements.This role will be part of the DASH Program that is responsible for managing the MESModernization projects.The primary responsibility of the Technical Writer is to work with the Business Leads, ProjectTeams, functional/matrix managers, vendors, contracting, budget offices, and otherstakeholders to maintain Advanced Planning Documents (APDs) required by Centers ofMedicaid/Medicare Services (CMS). This documentation involves drafting the business andtechnology narratives required to articulate the status of activities for all projects in variousphases throughout the planning, implementation, and operations phases of their lifecycle andare directly related to CMS outcomes, state specific goals, and project requirements. The rolemust be able to take complex concepts and convert them into easily understood writtendocumentation.The Technical Writer will have a combination of project management, communications,business analysis and technical writing skills. They will assist with the assessment and analysis ofproject activities forecasted, completed and reported within APD. This role assists withproducing the Advance Planning Documents and ties together all associated areas includingbusiness and technical architecture, project management, product management, finance, andcontracting, to produce and report on IT project compliance.General Duties and Responsibilities:
- Develop and maintain Advanced Planning Documents, and Technology-related
documentation for federal financial proposals (similar to grants) and planningdocuments within required timelines
- Coordinate and meet with various teams, vendors, and stakeholders to support the
gathering, analysis, and finalization of information
- Work closely with the business team, project teams, and subject matter experts to gain
an understanding of project and related requirements to develop appropriate documentcontent.
- Organize material and complete writing assignments according to agency standards
regarding order, clarity, conciseness, style, and terminology
- Compile information, conduct research and assemble all applicable data necessary to
develop solid, viable, meaningful APD
- Interface with project teams and technical support personnel to clearly articulate
current state activities and translate the information provided into concise updates
- Collect documentation content from business and technical staff
- Develop an understanding of the business functions and systems in support of
articulating the objectives within the associated documentation and alignment withfederal guidelines
- Independently review and prepare documents for review and approval
- Review all relevant regulations and standards for APDs and other documentation are in
alignment and serves as the expert on the subject
- Utilize tools, templates, and developed methods to keep abreast of project activities
across the program
- Organize material and complete writing assignments according to agency standards
regarding order, clarity, conciseness, style, and terminologyREQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
- At least three years of experience
developing and maintaining AdvancedPlanning Documents (APD)
- At least three years of experience
working in Medicaid, Health IT, HealthInsurance environment, public sectorexperience with health and humanPREFERRED SKILLS (RANK IN ORDER OFIMPORTANCE):
- Experience with the creation of
Requests for Proposal (RFP),Requests for Information (RFI), orcontracts
- Experience documenting business
process flows and related JAD, andservices programs
- At least 4 years of experience with
preparing technical documentation
- Working knowledge of government
regulations as they pertain to the grantproposal and advance planning documentwriting process
- Experience managing multiple
priorities/projects including project scopeand understanding of schedules, quality,change management and projectfinancials
- Ability to exercise communication skills in
both written and verbal means to takecomplex concepts and convert into easilyunderstood written documentation
- Experience documenting standard
operating procedures (SOP) and policiesand procedures
- Prior writing experience of financial
request documents and/or justificationsin a governmental environment
- Strong written and verbal communication
skills
- Proficiency with Microsoft Office, Power
Point, ExcelRFP development/review actions
- Experience preparing healthcare
information technology proposalsor working in the healthcaretechnology environment.
- Prior state government/public
sector experience with health andhuman services programs
- Prior knowledge of Budgeting,
and/or AccountingREQUIRED EDUCATION/CERTIFICATIONS:Bachelor’s degree in a technical, business, orhealthcare field or equivalent experience.PREFERRED EDUCATION/CERTIFICATIONS:None required.
Expected salary:
Location: Columbia, SC
Job date: Sat, 19 Jul 2025 23:21:51 GMT
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