Job title: Administrative Assistant 2 – EAB Specialist
Company: State of Iowa
Job description: Job DescriptionThe Employment Appeal Board (EAB) is seeking administrative support staff with experience in labor law issues. The Administrative Assistant 2 will be responsible for customer service, explaining our processes to the people we serve, and determining what legal issues will go before the Board. Paralegal experience is preferred because the successful candidate will also assist the attorneys with drafting legal documents related to Chapter 20 and Chapter 8A cases.Who We AreAt the EAB, our mission is to provide timely, fair, and independent review for parties appealing certain employment-related decisions. We strive to be an effective, efficient, and approachable quasi-judicial agency. The Board is comprised of three members, one represents employer interests, one represents employee interests, and one represents the public interest.Position OverviewAs an Administrative Assistant 2, you will work under the supervision of the Board members and the Director of Administrative Operations at our office near Valley Junction in Des Moines, Iowa. You will be responsible for providing prompt and correct, written or verbal, information regarding our process, unemployment insurance, and public employee collective bargaining elections to the public and other interested parties. You will also be responsible for promptly and correctly docketing appeals for the Board which includes, but is not limited to, identifying the correct parties and determining what legal issues will go before the Board.What We’re SeekingWe’re looking for a motivated and industrious professional. Successful candidates will:
- Possess a high level of organization skills and be process-driven.
- Manage change with a positive attitude and be part of the solution to any issues that arise.
- Work collaboratively with diverse groups of people.
- Communicate effectively and efficiently.
- Display high standards of professional conduct.
- Be detail-oriented and highly responsive to co-workers, attorneys, the Board, and the public.
- Have experience working with Iowa Unemployment Insurance or Iowa public employee collective bargaining.
ResponsibilitiesYou will be an integral member of our team, providing leadership and guidance to the department in support of the agency’s operations by:
- Assisting with new, recertification, or decertification elections related to public collective bargaining.
- Reviewing appeals and notifying parties of the issues to go before the Board.
- Attending daily to weekly board meetings and completing the minutes.
- Preparing acknowledgment letters and drafting emails to go to parties.
- Providing customer service over the phone to the parties appearing before the Board and members of the public.
- Providing clerical support to the attorneys for cases that are appealed to District Court, Iowa Court of Appeals, and the Iowa Supreme Court.
What We Offer
- Robust benefits, including excellent health, dental, life and vision insurance.
- Teleworking options.
- Generous paid time off, including vacation, paid holidays, and sick leave accrual.
- Flexible Spending Accounts for medical and dependent care.
- Iowa Public Employee Retirement System (IPERS) Retirement Package.
- Optional 401A plan with employer contribution.
- Retirement Investors Club (Employer Sponsored Retirement Plan).
- Employee Assistance Program for support when you need it most.
- Access to an on-site employee fitness center.
- Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more).
For additional information on benefits .Minimum Qualification RequirementsApplicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: * Graduation from an accredited four-year college or university with a bachelor’s degree in any field, and experience equal to one year of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness).
- A total of five years of education and/or full-time experience (as described in number one) where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.
- Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant 1.
For additional information, please click on this .Why Choose the State of Iowa?At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.Our Robust Benefits Package Includes:Competitive Compensation:Enjoy a competitive salary that reflects directly on your skills and expertise.Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly . Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.Health and Wellness:Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.Retirement Planning:We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. .Paid Time Off:Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.Professional Development:Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.Employee Assistance Program (EAP):We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.Diversity and Inclusion:Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.Join Us – Elevate Your Career:Ready to elevate your career with the State of Iowa? to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
Expected salary: $48422.4 – 71198.4 per year
Location: Polk County, IA
Job date: Sat, 14 Jun 2025 22:00:25 GMT
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