Job title: Administrative Assistant
Company: Hankey Group
Job description: Description :Los Angeles, CA | Onsite | Non-ExemptKnight is seeking a detail-oriented and proactive Program & Compliance Administrative Assistant to support critical operational, administrative, and regulatory functions within our programs and compliance team. This role is essential in ensuring our in-house systems are up to date, regulatory timelines are met, and communications between Knight, our Program Administrators (PAs), Third-Party Administrators (TPAs), and internal departments flow efficiently. This role involves a combination of recurring responsibilities and dynamic ad hoc projects, offering a broad exposure to the insurance operations environment.Pay Range: $19.23-$21.63 Per Hour. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.What you’ll do as a Program & Compliance Administrative Assistant?Program Administration
- Log new insurance programs into Knight’s internal program tracking system.
- Communicate with Program Administrators (PAs) and Third-Party Administrators (TPAs) to collect necessary program-related information and documentation.
- Upload and maintain contracts, amendments, and related documentation in Knight’s portal and document management systems.
- Provide administrative support to the Program Manager during the onboarding of new programs, Program Administrators (PAs), and Third-Party Administrators (TPAs).
- Coordinate meetings and prepare meeting minutes for distribution.
- Act as the primary point of contact for Knight’s partners, delivering timely and accurate information related to program and administrative matters.
Compliance Support
- Maintain and update the Master Licensing Sheet, including tracking expiration dates, emailing partners for renewals, and updating bond information.
- Manage license and appointment renewals, as well as annual regulatory filings, for multiple internal entities using designated online platforms.
- Process payments for annual reports, vendors, departments of insurance (DOIs), and other related invoices.
- Review incoming Department of Insurance (DOI) complaints and forward them to the appropriate TPA, Legal and Claims team members.
- Track the status of DOI complaints to ensure they are acknowledged and resolved in a timely manner.
- Help maintain Knight’s internal compliance calendar and reminder systems.
General Administrative Duties
- Collect, open, scan, and route incoming mail appropriately. Mail checks as needed.
- Verify and distribute policies and endorsements.
- Monitor and respond to requests submitted through the Knight Insurance Group product form.
- Support ad hoc compliance and operational projects as assigned.
Experience and QualificationsWhat we look for in our Program & Compliance Administrative Assistant?
- Prior experience in administrative support, insurance operations, compliance, or legal support is preferred.
- Strong knowledge of insurance licensing requirements and regulatory compliance is a plus.
- Excellent organizational skills and strong attention to detail.
- Ability to manage multiple tasks, prioritize deadlines, and follow up independently.
- Strong communication skills, both written and verbal, to effectively communicate with partners and internal teams.
- Proficient in Microsoft Office Suite and comfortable with web-based document systems.
- Familiarity with insurance licensing and regulatory terms is a plus.
Benefits:What Do We Offer?
- Medical, Dental, and Vision benefits
- Supplemental life insurance policies for you and your dependents
- Long term disability insurance
- Flexible Spending Account (FSA)
- Employer paid life insurance
- Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)
- Metro Tap Card and Metro-link Reimbursement
- Onsite Gym with group Yoga and Pilates classes
- UKG Wallet (access to your pay before payday)
- Tickets at Work- Discounts on parks, museums, movie tickets and much more
- AT&T Wireless Discounts
- Midway Rent a Car- Rental car Discounts
- Dell Member Purchase Program
Joining the team at Knight Insurance Company as a Program & Compliance Administrative Assistant offers an exciting opportunity to contribute to the success of the company’s programs while ensuring compliance with regulatory requirements. If you possess a strong attention to detail, excellent organizational skills, and a passion for insurance administration, we encourage you to apply and become a valued member of our team.Skills : Communication Skills: Advanced
MS Excel: Advanced
Prioritize and Multitask: AdvancedBehaviors : Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Expected salary: $19.23 – 21.63 per hour
Location: Los Angeles, CA
Job date: Sat, 07 Jun 2025 01:12:19 GMT
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