Job title: IT Business Analyst
Company: KCI Telecommunications
Job description: IT Business AnalystJoin our dynamic team as a Business Analyst, where you’ll leverage your analytical prowess to drive strategic insights and facilitate informed decision-making. Dive into diverse datasets and collaborate cross-functionally to optimize processes and propel our business forward.Responsibilities:
- Develop, document, and partner with the end users to develop business processes to improve efficiency and effectiveness
- Perform gap analysis between current and future state processes
- Support change management efforts, ensuring smooth transitions during organizational changes and new system implementations
- Manage business requirements throughout the project delivery process
- Collaborate with stakeholders at all levels to gather, analyze, and document business needs
- Facilitate workshops and meetings to elicit requirements and drive decision-making
- Develop and maintain process models, workflows, and other documentation
- Ensure alignment between business objectives and IT solutions
- Support product manager on gating related activities as needed
Required Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related discipline.
- In lieu of a degree, 15+ years of related business experience.
- Work experience in addition to degree: 10+ years of related experience in business and/or information technology systems analysis.
Job-specific knowledge, skills or abilities:
- 10+ years’ experience in workstation desktop and mobile technology support and troubleshooting.
- At least 10 years of experience participating in delivering IT projects.
Preferred Qualifications:
- Demonstrated strong analytical and communication skills.
- Ability to work effectively with customers, IT management and teammates.
- Facilitate meetings and provide direction to others.
Expected salary:
Location: USA
Job date: Wed, 04 Jun 2025 22:58:11 GMT
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