Job title: Administrative Support Associate
Company: North Carolina State University
Job description: Job Posting InformationPosting Number PG194610SP
Internal Recruitment No
Working Title Administrative Support Associate
Anticipated Hiring Range $36,894 – $42,779
Work Schedule 40 hours per week; 8 am – 5 pm Monday through Friday; may work occasional overtime at supervisor’s discretion.
Job Location Raleigh, NC
Department NC State Dining
About the Departmentis NC State University’s division of retail and hospitality organizations – NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.provides campus wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 11 cafes, 3 food courts and 6 dining halls, 3 markets, 2 restaurants, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 190 permanent EHRA and SHRA employees.As a Pack member, you can enjoy designed to enhance your personal and professional well-being.What we offer:
, , and andYou Belong Here! At NC State, our goal is for all employees to reach their fullest potential at work. As you consider this opportunity, we encourage you to review our and learn more about what makes NC State the best place to learn and work for everyone.
Essential Job DutiesNC State Dining is seeking a customer-focused professional to support the daily operations of its administrative office. This role serves as the main point of contact for inquiries and provides general administrative and project support.Key Responsibilities:
- Manage the office phone line and general email account
- Provide responsive and courteous customer service
- Support daily tasks for administrative staff
- Perform data entry and assist with project-based work
- Use specialized software for reporting, food management, and customer feedback
- Maintain data accuracy and confidentiality
- Promote a positive and collaborative work environment
- Align with the Division’s mission, goals, and service standards
- Follow University policies and departmental procedures
If you are organized, customer-focused, and enjoy supporting a collaborative team, we encourage you to apply.
Other Responsibilities
- Due to operational needs of the NC State Dining department, an employee may be assigned to work in any NC State Dining department including, but not limited to, catering and special events.
- Perform other duties as assigned to ensure NC State Dining business needs are met.
QualificationsMinimum Experience/EducationHigh School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Other Required Qualifications
- Superior communication skills to actively listen to the needs of the customer, provide accurate responses, and adjust communication style to ensure understanding by the customer.
- Ability to build professional relationships internally and externally, and be a productive team member and collaborative campus partner.
- Excellent organizational skills in order to work independently and lead projects to timely and successful completion.
- Proficient experience in Google Suite (Email, Docs, Calendar, Sheets and Slides) and/or Microsoft Office Suite (Word, Excel and PowerPoint), with the ability to learn additional software.
Preferred Qualifications
- Previous work experience in an auxiliary enterprise and hospitality organization.
- General knowledge of purchasing, contract administration, accounting, and human resources policies, operating procedures, and/or best practices.
- Experience with database systems, or ability to learn
- Experience with data analytics, or desire to learn
Required License or CertificationN/A
Valid NC Driver’s License required No
Commercial Driver’s License Required? NoRecruitment Dates and Special InstructionsJob Open Date 06/02/2025
Earliest Close Date—- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 06/06/2025
Notice to Applicants
Special InstructionsInclude ALL relevant work experience on your application and include any employment that is mentioned in the supplemental questions in your work history. Also, any employment listed on your resume needs to be included on your application.Position DetailsPosition Number 00111292
Position Type SHRA
Position Classification Band Title Administrative Support Associate
Position Classification Band Level Journey
Position Classification Salary Range $ 33,540 – $ 54,455
Salary Grade Equivalency GN04
Alternate OptionIf no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0
Appointment 12 Month Recurring
Mandatory Designation – Adverse Weather Non Mandatory – Adverse Weather
Mandatory Designation – Emergency Events Non Mandatory – Emergency Event
Time Limited Position No
Time-Limited Appointment Length (if applicable)
Department Id 471501 – Dining and Catering Operations
EEONC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or .Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.Supplemental QuestionsRequired fields are indicated with an asterisk (*). * * How did you learn of this opportunity?
- NCSU Website
- Job Alert (automated email from our system)
- NCSU Executive Search Services
- Monster.com
- CareerBuilder.com
- InsideHigherEd.com
- HigherEdJobs.com
- Other Online Job Board
- Carolina Job Finder / Employment Guide
- Job / Career Fair
- The Chronicle of Higher Education
- Professional Journal
- Print Advertisement (Newspaper / Periodical)
- Radio / Television Advertisement
- Professional Organization
- Higher Education Recruitment Consortium (HERC)
- Direct Contact from NCSU HR Representative / Recruiter
- NCSU Employee Referral
- Social Media (LinkedIn, Twitter, Facebook, Other)
- Other
- If you learned about this vacancy from “other source” or “other website”, please provide the source.
(Open Ended Question) * * Please select the response below that best describes your experience/education for the Administrative Support Associate position.
- High school diploma/GED
- Associate’s, Bachelor’s, Master’s, or Doctorate in any field
- Did not complete high school but have a combination of high school education and office support experience to equal 4 years (ex. 1 year of high school and 3 years experience)
- None of the above
- * Describe your experience in an administrative support role.
(Open Ended Question) * * Do you have experience with Microsoft Office products such as Word and Excel or similar software packages?
- Yes
- No
Application Materials RequiredRequired Documents * Resume
- Cover Letter
Optional Documents
Expected salary: $36894 – 42779 per year
Location: Raleigh, NC
Job date: Wed, 04 Jun 2025 04:26:34 GMT
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