Job title: BMV Branch Operations Administrative Assistant
Company: State of Indiana
Job description: Work for IndianaBegin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you’ll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you’ll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.About the Bureau of Motor Vehicles (BMV):The Indiana Bureau of Motor Vehicles has been named one of Indiana’s 2023 Top Workplaces by its employees.The BMV’s mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we:
- Invest in our employees
- Engage our customers
- Provide sustainable systems
- Embrace product innovation
Role Overview:Existing within Branch Operations, this Administrative Assistant position assists Branch Operations personnel with administrative duties to support customer needs and the overall accountability and success of the license branch system and the BMV. The Administrative Assistant supports the mission of the Bureau of Motor Vehicles Commission through assisting the Branch Operations Department in administrative duties as they relate to the department.Salary Statement:The salary for this position traditionally starts at $47,320.00.A Day in the Life:The essential functions of this role are as follows:
- Comprehends deadlines and areas of responsibilities of the Regional Managers to efficiently assist in meeting goals
- Maintain branch visit schedules for Chief Operating Officer, Deputy Commissioner of Branch Operations, Executive Director of Branch Operations, and the Branch Operations Manager
- Provide administrative support to the Branch Operations department’s daily operations
- Monitor & completing the inventory of office products and supplies within the departments assigned to Branch Operations, which includes completing internal requisitions
- Coordinates and leads Town Hall meetings for branch staff
- Coordinates quarterly Regional Operations Managers meetings, and coordinates Branch Manager meetings
- Organizes programs, meetings, events, or conferences by arranging facilities and caterers, issuing information or invitations, coordinating speakers and controlling event budget
- Complete records and/or submit reports on various financial and accountability processes for the assigned areas
- Monitor and completing the inventory of name badges and polo shirts for branch staff
- Reserve hotel rooms for branch operations associates, if applicable
- Easily communicate to the proper chain of command any concerns as they may arise
The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.What You’ll Need for Success:You must meet the following requirements to be considered for employment:
- High school diploma and five years of experience with the Bureau of Motor Vehicles or equivalent service industry experience
- Customer Service – Exhibits courteous, respectful, and friendly demeanor; Completes work in a timely and efficient manner; Produces accurate and quality results; Provide premiere customer services
- Professionalism – Represents the agency in a positive and professional manner; Maintains a clean and safe workplace
- Teamwork – Displays an ability to work and communicate successfully with fellow employees; Follows and supports Bureau policies and procedures
- Proven ability to interact and verbally communicate with a variety of employees and customers, both on a one-on-one basis and in groups
- Proven ability to present information to clients, customers, and employees
- Ability to write reports and operational correspondence
- Ability to think logically in order to troubleshoot, analyzes situations, and makes sound decisions
- Proficient computer skills, including working knowledge of Microsoft Word, Microsoft Excel, e-mail systems, and STARS
- Ability to operate office equipment, including copiers, fax machines, and phones
- Knowledge of basic machinery operation
- Good knowledge of BMV services and STARS
- Proven ability to handle multiple tasks simultaneously
- Ability to travel up to 50 percent of the time to Central Office, branch locations, training, or branch-related community activities
Supervisory Responsibilities/Direct Reports:This role may be utilized in a supervisory capacity based on agency needs.Benefits of Employment with the State of Indiana:The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity:The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at .
Expected salary: $47320 per year
Location: Indianapolis, IN
Job date: Fri, 25 Apr 2025 22:55:42 GMT
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