Job title: Administrative Specialist 2
Company: New York State
Job description: Duties Description The Testing Services Division is responsible for the development, administration, scoring and validation of the examinations provided to the public for State agencies and local jurisdictions. To better serve New Yorkers and make examinations more accessible and convenient for all, the Department is implementing a new examination model known as continuous recruitment testing that will offer testing on a continuous basis with examinations held via a hybrid of online training and experience exams, multiple-choice exams via remote proctoring (online), and in state operated computer-based testing centers and this position will help play an important role in ensuring the success of this new approach to examinations.Administrative Specialist 2, Grade 23, functions as regional supervisor of multiple computer-based testing (CBT) centers. The duties of this position include, but are not limited to, the following:
- Manage the operation of three of the Department’s twelve new CBT centers within the assigned region. A moderate amount of travel to each of the three CBT centers within the assigned region will be required.
- Plan, organize, schedule, and coordinate test site operations based upon policies and procedures developed by the Test Administration Unit in Albany.
- Escalate test site operations or administrative issues that cannot be corrected locally for resolution by Information Technology Services or the Test Administration Unit in Albany.
- Directly supervise and evaluate the performance of the Administrative Specialist 1 positions in the assigned region.
- Ensure the three CBT centers are adequately staffed and written reports on operations are submitted to the Test Administration Unit in Albany.
- Manage the purchase of office needs; ensure adequate equipment and supplies; train staff on test administration policies and procedures; monitor proper functioning of computer- related equipment and network connections.
- Analyze operations and suggest improvements on test administration procedures; implement and track operational changes at assigned test locations; and write reports on test site metrics and operations.
- May be assigned to cover test administration shifts at a CBT center within the assigned region, public schools, or other test sites in an assigned region, which may include nights and weekends, or travel to another test site.
Minimum Qualifications REASSIGNMENT QUALIFICATIONS:
Current Department of Civil Service employees with one year of permanent, contingent permanent, or 55 B/C service as an Administrative Specialist 2, if less than one year, you must be currently reachable on the Administrative Specialist 2 eligible list for the Cohoes location if one exists.COMPETITIVE QUALIFICATIONS:
You must be reachable on the current eligible list or eligible for transfer.52.6 TRANSFER QUALIFICATIONS:
One year of permanent, contingent permanent, or 55 B/C service in a title eligible for transfer and determined to be similar by Civil Service.For transfers, a list of approved titles is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.PROVISIONAL QUALIFICATIONS:
Based on the results of the canvass of the current eligible list for the Administrative Specialist 2 position, the Department may elect to make a provisional appointment to this position rather than a permanent appointment should the eligible list have less than three candidates interested. If a provisional appointment is made, the appointed candidate will be required to compete in the next holding of the Administrative Specialist 2 exam and be reachable for appointment from the newly established eligible list.The minimum qualifications for Provisional appointment are:
One year of permanent service as an Administrative Specialist 1.It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.PREFERRED QUALIFICATIONS:
Supervisory or management experience, customer service experience, technological proficiency, and familiarity with Microsoft products.Additional Comments In addition to the regular work week, there is a possibility of evening and weekend hours.#TeamCivilService is growing and is looking for motivated, forward-thinking employees to join our team to build a dynamic workforce. The Department of Civil Service is undertaking several initiatives to transform the way the agency delivers services to our partner agencies and to the public, and we are excited to be adding new members to the team. In addition to joining a growing team and agency, employees will also receive a comprehensive benefits package.The Department of Civil Service is the central personnel agency for the Executive Branch of New York State government, serving approximately 150,000 employees. Our mission is to build tomorrow’s workforce today by promoting a diverse, inclusive, and talented workforce. We lead and deliver world-class workforce management strategies by providing innovative solutions based on merit, fitness, and equality of opportunity.Among its duties, the Department:
- Partners with State agencies to offer workforce recruitment and placement services, including developing minimum qualifications, classifying positions, developing civil service examinations, and administering performance assessment tests.
- Administers the New York State Health Insurance Program (https://www.cs.ny.gov/nyship/), one of the largest public employer health insurance programs in the nation, serving more than 1.2 million lives.
- Assists municipal agencies with civil service administration of more than 360,000 local government employees.
- Oversees the Governor’s Program to Hire Individuals and Veterans with Disabilities (https://www.cs.ny.gov/rp55/) to place individuals with disabilities in State jobs and the New New York Leaders Initiative Student Intern Program. (https://nysinternships.cs.ny.gov/nnyl/)
NOTE ON TELECOMMUTING: DCS employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with DCS Telecommuting Program Guidelines.The Department of Civil Service is proud to be an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.We are happy to provide reasonable and religious accommodations during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to YourFutureBeginsHere@cs.ny.govSome positions may require additional credentials or a background check to verify your identity.
Expected salary: $84156 – 106454 per year
Location: Albany, NY
Job date: Sat, 25 Jan 2025 02:17:07 GMT
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