Job title: Lab Computing Support Engineer
Company: SysMind
Job description: Job title: Lab Support
Location: Cambridge, MA (Onsite)Long-term ContractJob Description:Generic Managerial Skills
- Excellent written and oral communication skills
- Strong customer-service orientation.
- Understand customer service and service delivery.
- Understanding of ITIL processes and ServiceNow Tool.
Roles & Responsibilities:
- Ensuring the benchtop devices in lab environment are up to date and functioning without any issue.
- Must ensure all the lab computers are updated with latest OS patch and anti viruses are updated regularly
- Should able to troubleshoot and fix the reported issue with the lab systems
- Should able to upgrade, patch and maintain the lab computers and attached systems
- Should able to coordinate with OEM and Vendors for maintenance visit and to troubleshoot the issue under critical situation
- Should able to understand and communicate with knowledge about networking and connected lab devices
Expected salary:
Location: Cambridge, MA
Job date: Fri, 25 Oct 2024 04:51:53 GMT
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