Job title: Clinical and Learning Development Supervisor
Company: Ethos Veterinary Health
Job description: About Us:
The Northeast Indiana Veterinary Emergency & Specialty Hospital (NIVES) has provided the highest level of specialized small animal health care to our community since 2004. We grew out of a well-established, AAHA accredited, primary care clinic originally started in this location in 1967. Over the past 20 years, we have grown into one of the largest small animal emergency and specialty hospitals in the state.
Our facility offers services in cardiology, internal medicine, surgery, and emergency and critical care. We have a team of board-certified specialists and emergency doctors committed to providing quality care to all patients. In 2015, NIVES became the only veterinary hospital in the state of Indiana to be certified as a Level II Critical Care Facility. This certification deems our hospital qualified to care for and treat even the most life-threatening cases. Our advanced diagnostic capabilities allow our doctors to diagnose and treat complicated medical conditions. These diagnostics include digital radiography, ultrasonography, electrocardiography, and computed tomography (CT).Job Summary:
The Clinical Learning and Development Supervisor is responsible for overseeing the implementation and delivery of training programs for veterinary technicians, veterinary assistants and support personnel. This role ensures that all clinical personnel receive ongoing education and development to improve clinical competencies, maintain compliance with industry standards, and enhance patient care. The supervisor works closely with senior veterinary staff and management to assess learning needs, alter curricula, and deliver training initiatives that align with the organization’s clinical and operational goals.Responsibilities:
- Implement and manage comprehensive training programs for veterinary clinical staff.
- Maintain training materials (manuals, e-learning modules, presentations) that address key clinical topics.
- Oversee competency-based assessments and evaluations to ensure the effectiveness of training programs.
- Provide hands-on training, mentorship, and guidance to clinical staff, particularly in the areas of patient care, clinical procedures, and best practices.
- Identify knowledge gaps and provide targeted educational solutions to improve clinical performance and patient outcomes.
- Coordinate with Medical Director, Training & Education Coordinator, Clinical and Shift Supervisors to deliver specialized, role-specific training.
- Monitor and evaluate the performance of trained staff to ensure that competencies are maintained and that clinical practices are up-to-date with current best practices.
- Oversee the continuous improvement of clinical training, based on feedback, performance data, and changes in veterinary medicine.
- Oversee a team of training coordinators to ensure effective delivery of training initiatives.
- Collaborate with cross-functional teams, including clinical directors, HR, and leadership, to identify training needs and areas for improvement.
- Foster a culture of continuous learning by encouraging ongoing education and professional development.
- Track and report on the effectiveness of training programs through key performance indicators (KPIs), employee feedback, and clinical outcomes.
- Provide regular updates to management regarding training progress, needs, and any challenges.
- Manage learning management systems (LMS) to deliver, track, and report training progress for clinical staff.
- Stay up-to-date with advancements in veterinary technology and educational tools to ensure training programs are innovative and engaging.
Qualifications:
- High school diploma or GED equivalent
- Must be a Registered Veterinary Technician or Advanced Patient Care Associate.
- Demonstrated advanced skill level and ability to lead other Veterinary Technicians is required.
- Previous supervisory or lead experience is strongly preferred.
- Strong interpersonal skills: able to communicate effectively with clients, doctors,
management, hospital personnel, tenant specialists, consulting professionals and
clients.
- Strong organizational/time management skills: able to set, prioritize and attain goals with
attention to detail, ability to work effectively in a fast-paced environment.
- Strong professional development skills: able to complete continued education in the field of
veterinary medicine concurrently with job description.
- Strong sense of integrity: able to maintain the highest ethical standards, personal
responsibility and accountability and confidentiality of clients, doctors, and all staff.
- Strong critical thinking skills: ability to use objective data to solve problems/create solutions
Special Working Conditions:
- Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, and
move) up to 50 pounds. Lifting higher weights requires requesting assistance from another
associate.
- Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and
visual acuity to use a keyboard and operate necessary equipment.
- Ability to carry out instructions furnished in written, oral, or diagram form and to solve
problems involving several variables.
- Specific vision abilities required by this position include close vision.
- Occasionally exposed to airborne particles and illness from patients and chemicals related to
animal care and office equipment.
- The noise level in the work environment is normally moderate.
- Environment where pets are present.
- The physical demands and work environment characteristics described here are
representative of those that must be met by an associate to successfully perform the
essential functions of this position. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com..Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado’s Healthy Families and Workplaces Act.Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.Tags: RVT, Registered Veterinary Technician, Registered Vet Tech, Registered Vet Technician, Registered Veterinary Tech, CVT, Certified Veterinary Technician, Certified Vet Tech, LVT, Licensed Veterinary Technician, Licensed Vet Tech, Credentialed Veterinary Technician, Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Assistant, Kennel Technician, Kennel Tech, Animal Assistant, Veterinary Nurse, Vet NursePowered by JazzHR
Expected salary:
Location: Fort Wayne, IN
Job date: Thu, 05 Dec 2024 02:37:46 GMT
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