Job title: Portland Street Response Administrative Specialist II – CPPW
Company: City of Portland
Job description: The PositionApplications for this position will be accepted, on-line, until 75 completed applications have been received, but will close no later than 11:59 pm, on Friday October 24, 2024. Applications received after the 75 limit has been reached will not be included in this recruitment process.Job Appointment: Full time, regular
Work Schedule: This position will work a 4/10 schedule, Tuesday through Friday.
Work Location: Hybrid. In-person work to be conducted 2 days per week at 330 SW Curry Street, Portland OR 97239. Remote work must be performed within Oregon or Washington. For more information, .
Benefits: Please check our benefit tab for an overview of benefit for this position.
Language Pay Premium Eligible: This position may be eligible for for qualifying employees.
Union Representation: City of Portland Professional Workers (CPPW). To view this labor agreement, please click .Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need respond to the supplemental questions and attach a resume.Position SummaryAbout the Position:
Portland Street Response is hiring an Administrative Specialist II to join our Administrative Team. The Admin II will work closely with our Admin III to complete all tasks associated with responder crew scheduling and timekeeping as well as various other administrative tasks.This position will work a 4/10 schedule, Tuesday through Friday. This position will be in a hybrid work model, reporting to worksite two days per week.About Portland Street Response (PSR):
Portland Street Response assists people experiencing mental health and behavioral health crises. The goal of Portland Street Response is to update our first responder system by providing an additional compassionate first response option when 911 is called for someone experiencing low-acuity behavioral health issues. PSR is dispatched by the Bureau of Emergency Communications (BOEC) to respond to non-life-threatening crises currently responded to by Police and Fire, such as behavioral health issues and welfare checks.Program Values:
Equity & Social Justice: Strive to uplift the dignity and worth of all Portlanders, particularly those who have been historically marginalized and criminalized, by ensuring timely and professional person-centered first response.
Collaboration: Ensure the best possible outcomes for our clients by working collaboratively with community partners, health systems, and traditional first responders.
Empathy & Compassion: Operate from a framework of Trauma-Informed Care with the recognition that adverse life experiences (including health systems and carceral trauma) create barriers for clients to connect with the care and supportive services they need to thrive in the community.
Resource Efficiency & Prioritization: Respond to the complex care needs of individuals experiencing low acuity crises in the community to enable Police and Fire resources to attend to life saving and crime-related calls for service.The program is expected to:
- Reduce the number of calls traditionally responded to by Police where criminal activity is not present.
- Reduce the number of individuals transported to the emergency department for low acuity medical related issues that are more effectively addressed in a pre-hospital care setting.
- Reduce the number of behavioral health and substance use/intoxication calls traditionally responded to by Police and Fire.
- Reduce unnecessary emergency department admissions.
- Improve access to care and resources within the community.
- Prevent burnout of other first responders.
What you’ll get to do:
- Coordinate scheduling for the Portland Street Response and CHAT Programs, including backfilling shifts and managing transfers.
- Perform payroll/timekeeping duties; ensure pay records are maintained and that data is entered into payroll and/or timekeeping systems in an accurate and timely manner; ensure compliance with relevant labor contract provisions and City practices, resolve discrepancies and correct errors.
- Support recruitment efforts, including coordinating onboarding activities, ensuring training compliance, and maintaining employee records.
- Assist the training coordinator with managing and coordinating staff training activities.
- Develop, establish, and maintain logs, files, spreadsheets, and records systems.
- Provide general administrative office support for the Portland Street Response, such as order business cards, office supplies, and furniture, schedule conference rooms, and troubleshoot issues related to printer, copier, and computing related issues.
As a person, you are:
- Self-Starter: A professional who can take the initiative and work independently, identifying what needs to be done and completing tasks without needing a lot of guidance or instruction.
- Results Driven: This position is high-paced, dynamic, and requires a candidate that is focused on finishing tasks in a timely, accurate, and professional manner.
- Strong Communicator: You can build trust and strong relationships through clear and concise communications.
- Collaborative: An outgoing professional who values partnership and develops and supports relationships to get things done.
- Solutions Oriented: Uses strong communication skills to work with a variety of internal and external stakeholders to create, implement, and document solutions.
Contact Information
Karen Ehn, Senior Recruiter
Bureau of Human Resources
Karen.Ehn@portlandoregon.govTo QualifyThe following minimum qualifications are required for this position: * Knowledge and experience coordinating complex schedules including assisting with leave requests, backfilling field staff and communicating time sensitive changes.
- Experience overseeing timekeeping and executing personnel changes.
- Experience organizing, setting priorities, and exercising sound, independent judgement within areas of responsibility.
- Experience establishing and maintaining working relationships with internal and external stakeholders such as diverse, under-represented communities, all levels of staff, staff of other agencies, business leaders, and others encountered in the course of work.
- Knowledge and experience developing, revising, and maintaining standardized documents or forms.
Preferred Qualifications
Although not required, you may have:
- Experience working in a public safety/first responder environment.
The Recruitment ProcessSTEP 1: Apply online between Monday, October 21, 2024 – Friday, October 25, 2024Required Application Materials:
- Resume
- Answer to the Supplemental Questions (click on the Questions tab to preview the questions)
Optional Application Materials
- Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.)
Application Tips:
- Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the “To Qualify” section of this announcement.
- Your resume should support the details described in your responses to the supplemental questions.
Salary Range/Equity Pay Analysis: Please note per the your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.Do not attach materials not requested.All completed applications for this position must be submitted no later than on the closing date and time of this recruitment.All applications must be submitted via the City’s online application process. E-mailed and/or faxed applications will not be accepted. * You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting; instead, use AI to generate ideas and then tailor them to reflect your own experiences and skills.Step 2: Minimum Qualification Evaluation: Week of October 28, 2024
- An evaluation of each applicant’s training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%.
- Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
- You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the
for complete information. * Additional evaluation may be required prior to establishment of the eligible list and/or final selection.Step 3: Establishment of Eligible List: Week of October 28, 2024
- Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
Step 4: Selection (Interview): November
- Hiring bureau will review and select candidates to interview.
- Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 5: Offer of Employment: NovemberStep 6: Start Date: November
- A start date will be determined after all conditions of employment have been met.
*Timeline is approximate and subject to change*Additional Informationfor additional information regarding the following:
- Veteran Preference
- ADA, Pregnancy, and Religious Accommodations
- Work Status
- Equal Employment Opportunity
A Career with the City of Portland offers many Employee BenefitsWe offer a comprehensive benefits package, including but not limited to
- Health Care (Medical, Vision and Dental)
- Carrot Fertility
- Wellness Benefits
- Life Insurance
- Long-term disability coverage to eligible employees and their families.
- Employee Assistance Plan
- Flexible Spending Accounts
- Retirement
- Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer
- Family Medical Leave
- City Paid Parental Leave
AND SO MANY MORE!Benefits may vary depending on bargaining unit and employment status. .
Expected salary: $75441.6 – 107640 per year
Location: Portland, OR
Job date: Wed, 23 Oct 2024 01:30:56 GMT
Apply for the job now!