Job title: Business Analyst
Company: VDart
Job description: Title: Business AnalystLocation: Ann Arbor, MIDuration: 12 monthsDescription:
- The Business Analyst Mobility is responsible for gathering and analyzing requirements and configuring/implementing solutions to meet those requirements. This position could be for the Service Appointment Scheduling.
- Collaborate with multi-functional stakeholders especially the external & internal service providers to determine the best approach to plan for product features and implement executable plans for the Service Scheduling, features and products within the Finance & Service Retention portfolio
- Monitoring the service shop inboxes to review and provide guidance to resolve customer requests.
- Learning and facilitating the use of technology-based tools or methodologies to review, design and/or plan the requirements for process change, new products, or new services
- Coordinate with business partners for service & maintenance projects to create requirements and develop plans for the best customer experience
- Provide status updates and reporting metrics to product leadership and contribute towards on-time and on-budget delivery.
- The desired candidate is passionate about technology and comfortable solving and reframing business problems using a design and consulting mindset.
Requirements:
- This person will be on the services side. They’re building an app that will allow them to connect to the next generation.
- Must have good PowerPoint and Excel exp – will present to internal and external customers.
- Working with Jira – Writing user stories. Looking for someone who is process focused.
- Wants an independent worker, not waiting to be told what to do.
Qualification:
- High Level of Power Point proficiency, ability to create PPT deck ad hoc.
- High Level of Excel proficiency
- Comfortable in Ambiguous environments with various deliverables
- Familiarity with the Mobile app features
- Process oriented and process creator
- Requirements Gathering
- Requirements Elicitation
- Project Status Communication.
Desired Skills:
- Familiarity with the Mobile app features
- Process oriented and process creator
- Experience in change management projects
- Experience or knowledge of Agile project management
- Capturing and rationalizing requirements from client
Key Skills: Business Analyst, Requirement Gathering, Jira, User Stories, Mobile App Features, Agile Methodology, Project Management. REST Webservices, Web APIs, Data Analysis, Databases, Containers Workflow.
Expected salary:
Location: Ann Arbor, MI
Job date: Tue, 06 Aug 2024 22:27:26 GMT
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